Contact Us

Academic Policy & Governance can be contacted:

Gilbert Scott Building
University of Glasgow
Glasgow G12 8QQ
Scotland, UK
tel: +44 (0)141 330 2241 (

For all queries linked to the Course Catalogue, contact the School responsible for teaching the course.

Individual staff contacts are available.

Jess Bownes Curriculum Support Manager (currently on maternity leave)
Helen Butcher Director of Academic Policy & Governance/Assistant Director - Academic Services
Ruth Cole Senior Academic Policy Manager
Lisa Davidson Academic Policy Manager
Laura Dickson Deputy Director of Academic Policy & Governance (Strategy & Collaborations)
Seonaid Dodds TNE Policy & Governance Manager
Lynn Esson Academic Collaborations Manager
Mhairi Evans Senior Academic Quality Manager
Lesley Fielding Academic Policy Manager
Janet Fleming Administrative Officer (Academic Policy & Governance)
Ashley Lewis-Cole Curriculum Support Manager
Richard Lowdon Academic Policy Manager
Jane McAllister Deputy Director - Standards & Quality
Callie McGinley Academic Collaborations Co-ordinator / TNE Co-ordinator
Kevin McShane Higher Skills Development Manager
Robbie Mulholland Academic Collaborations Manager
Emma O'Donnell Senior TNE Policy & Governance Manager
Catherine Omand Strategy Support Manager
Lesley Reid Administrative Co-ordinator (Academic Policy & Governance)
Karen Robertson Administrative Officer (Academic Policy & Governance)
Danielle Rowan Administrative Coordinator (Academic Policy & Governance)
Shengchun Yao Senior TNE Projects Manager

For queries relating to information contained in the Course Catalogue, please contact the relevant School.


Staff Remits

Enquiry regarding...   

Please contact...

Academic Appeals (Senate) Richard Lowdon
Academic Collaborations (Arts and Social Sciences) Jackie McCluskey
Academic Collaborations (MVLS and Science & Engineering) Lynn Esson
Academic Collaborations (Transnational Education) Seonaid Dodds; Callie McGinley; Emma O'Donnell; Shengchun Yao
Academic Collaborations (Validated Institutions and Glasgow International College) Robbie Mulholland
Academic Collaborations (General Enquiries) Callie McGinley
Accreditation (Professional Body)  Karen Robertson
Annual Monitoring  Mhairi Evans; Lesley Fielding
Code of Assessment  Ruth Cole; Lisa Davidson

Senate - Helen Butcher; Richard Lowdon

Academic Standards Committee - Ruth Cole; Lisa Davidson

Education Policy & Strategy Committee - Mhairi Evans

Learning & Teaching Committee - Catherine Omand

Student Experience Committee - Jane McAllister

Course Approval  Lisa Davidson; Ruth Cole
Course Catalogue 

Lisa Davidson; Karen Robertson

For queries relating to information contained in the Course Catalogue, please contact the relevant School.

Course Evaluation (EvaSys) Richard Lowdon
Degree Regulations  Ruth Cole; Lisa Davidson
EvaSys (Course Evaluation) Richard Lowdon
Examinations (Regulations)  Ruth Cole; Lisa Davidson
External Examiners  Lesley Fielding
External Quality Reviews Helen Butcher; Jane McAllister; Mhairi Evans
Fitness to Practise Jane McAllister; Richard Lowdon
John Robertson Bequest Funds Karen Robertson
Learning & Teaching Strategy - General Catherine Omand
Learning & Teaching Strategy - Curriculum Framework Ashley Lewis-Cole; Jess Bownes
Learning & Teaching Strategy - Higher Skills and Professional Development Kevin McShane
Periodic Subject Review Mhairi Evans; Janet Fleming
Professional, Statutory and Regulatory Body Accreditation Karen Robertson
Programme Approval / Specifications Lisa Davidson; Ruth Cole
Quality Enhancement Helen Butcher; Jane McAllister; Mhairi Evans
Regulations Ruth Cole; Lisa Davidson
Senate Appeals Procedures Jane McAllister; Richard Lowdon
Senate Elections Richard Lowdon; Janet Fleming
Senate Membership Janet Fleming
Session Dates Richard Lowdon
Student Appeals (Senate) Richard Lowdon
Student Contract Jane McAllister
Student Feedback Richard Lowdon
Student Representation Karen Robertson
Subject Review (Periodic) Mhairi Evans; Janet Fleming
Teaching Excellence Awards Janet Fleming
Travelling Scholarships Lesley Fielding
Course Catalogue

Lisa Davidson; Karen Robertson

For queries relating to information contained in the Course Catalogue, please contact the relevant School.

Undergraduate Student Advisory System Lesley Fielding
University Regulations Ruth Cole; Lisa Davidson
Website Karen Robertson

Other Offices and Activities:

Ceremonial Events - Academic Dress; Academic Processions (Graduations, Remembrance Sunday); Cathedral Service; Commemoration Day; Honorary Graduations; Rectorial Election; Senate Guest Night

Fitness to Study -

Honorary Degrees Committee - Craig Thomson-Gold

Plagiarism -

Prizes - now administered by Registry (contact

NSS - Planning, Insight & Analytics

Student Conduct Team -

Mission and Values

University Values

Academic Policy & Governance sees the protection of the good names of the University, of Senate and of the Unit itself as essential to what it does. We do our best to provide our services honestly, fairly, equitably and consistently.

We are relied upon to provide advice that is clear, relevant, practicable, accurate, well-informed and timely. We value highly the faith that our users place in our work.

Our work concerns protecting academic standards. We recognise that it is essential that we carry this out impartially. We explain what we do and what we ask others to do and try to widen understanding of University policies. We seek to be consultative and inclusive and to ensure our activity is predicated on the recognition and valuing of diversity.

We are ambitious for the University and work to help shape and deliver its aims. We recognise that the primary objective of our services is to enable the University to function effectively and to progress.

University Services Expectations

Responsive – meeting needs effectively
We maintain a strong service ethos in support of the communities we serve, in this seeking to provide support that is needed when it is needed. We seek and welcome feedback on our work.

Efficient – using resources well
In what we do and in what we ask others to do, we endeavour to work quickly, flexibly, collaboratively and creatively to find answers with minimum fuss and the greatest benefit.

Progressive – achieving continuous improvement
Academic Policy & Governance has a key role in supporting academic quality and its enhancement and we seek to practise what we preach, with input that is forward-looking and wherever possible consensual. We work to ensure our guidance is well-informed, not least by emerging developments affecting Higher Education. Part of our work also involves ensuring developments affecting the higher education sector (new policies, etc.) are supportive of the University’s aims.

Corporate – aligned with the University’s priorities
We direct our resources where the University needs them, adapting our approach to facilitate and contribute positively to the University’s objectives as they evolve. We work closely with the academic and student communities and with sister services with the aim of fulfilling our users’ requirements as seamlessly as possible and with minimal bureaucracy.

If users are not satisfied with any aspect of Academic Policy & Governance's provision they have the right to have complaints dealt with in a quick, efficient and effective manner. Contact can be made with any member of staff initially if concerns arise. Failing this, users should contact the Director of Academic Policy & Governance, Ms Helen Butcher, who will respond within five working days.