Change Management (PGT)

This course provided me with a toolkit for change grounded in evidence and practice examples that I could transfer into my everyday practice. I would recommend it to those new to change management and those wishing to sharpen their knowledge.

Mark Cairney Change Management

Each week clarified my learning needs and strengths, giving me a clear sense of purpose and direction.

Past Learner Change Management

The course materials, visuals, and forums offered a diverse platform to explore scenario planning and cultural mapping.

Past Learner Change Management


Change Management Microcredential: Online distance learning

Duration: 10 weeks
Credits: 10 Academic Credits (PG)
Delivery: All course content is delivered on Moodle, our virtual learning platform. You will converse with the tutors and fellow students in online forums.
Timetable: Fully online and flexible, with no scheduled classes to attend.
Funding: You are eligible for a fully funded place on this course if you are Scottish-domiciled and/or work for an organisation based in Scotland.
College: College of Social Sciences
School: Adam Smith Business School

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Do you want to make sure your organisation's change management projects are successful? Studies show that up to 70% of cultural change projects fail due to skillset gaps within the workforce. This course will give you the tools you need to be an excellent change leader and help ensure your projects are part of the successful 30%.

Why this course

Upon completion of this course, you will be able to: 

  • Analyse different change management perspectives and understand the underlying values and orientations;
  • Synthesise and understand the internal processes, relationships, and external conditions that influence an organisation to change;
  • Evaluate changes in an organisation's internal and external environments and recommend the most appropriate change management implementation strategy.

Don't let your organisation's change management projects be part of the failure statistic. Apply for this course and become an expert change leader.

Course structure

This course is designed to help you develop the skills and mindset necessary to successfully lead change management efforts within an organisation. It covers the following topics:

Week 1: Introduction to Studying at the University of Glasgow & Course Content

Week 2: The Challenges of Leading Change Management

Week 3: Developing a Mindset for Successful Change Leadership

Week 4: Exploring the Change Leader’s Toolbox

Week 5: Mapping Change & Identifying Intervention Strategies

Week 6: Mapping & Leading Cultural Change

Week 7: Business Process Reengineering

Week 8: Organisational Development

Week 9: Conscious Leadership Skills for Change Leaders

Week 10: Coaching for Change Leaders

By the end of this course, you will have a better understanding of how to navigate the challenges of change management, create a vision for change, and effectively lead others through the process.



  • Critical Analysis (100%) (optional)

Learners will use the Intervention Strategy Model and other tools taught in this course to produce a critical analysis of a change case, using either a case study or a personal situation. The study will examine change management strategies and reflect on the effectiveness of the process, the results achieved, and actions that might have been taken to improve the final outcomes.

Learners who choose to submit this assessment will be awarded 10 Academic Credits towards a relevant Master’s degree at the University of Glasgow.


Meet The Team

This course is designed and delivered by Neil Dodson and Ramona Blanes.

Neil is a lecturer in the Adam Smith Business School at the University of Glasgow. After a long career in education, both in the UK and Australia, he has spent most of the last twenty years as a project manager. This is a discipline closely involved with altered work practices and dealing effectively with both planned and unintended changes. He has extensive experience in managing large change projects and will be sharing his experiences during the course.

Ramona is a former corporate and investment banker and a strategic change consultant who has worked in Asia and Europe for over twenty years prior to joining the University of Glasgow. She researches and lectures in the areas of change and reforms, financial technology, public value, and reverse innovation. She has also published articles in the field of tourism management. Ramona has led various change management, public sector transformation, and FinTech workshops in Southeast Asia and China. She is actively working with public and third sectors in Southeast Asia to improve the socio-economic developments and well-being of marginalised communities. Ramona is currently the Master of Global Business (MGB) Programme Leader.


Course alteration or discontinuation
The University of Glasgow endeavours to run all courses as advertised. In exceptional circumstances, however, the University may withdraw or alter a course. For more information, please see: Student contract.

Career prospects

This course is designed to equip learners with skills to progress into the following roles and industries:

  • Business owner
  • HR Manager
  • Operations Manager
  • Head of department
  • Senior team leader
  • Executive Business Coach

Completion of this course grants potential for:

  • Further academic study
  • Promotion
  • Increased earning potential
  • New career path

Entry requirements

It is suggested that learners on this course are educated to at least Undergraduate level and have an IELTS equivalent of 6.5. Learners will not be asked to prove their academic or professional history.