Introduction to Management & Leadership in Health Services (PGT)

The standard of teaching and sharing is exceptional, and you feel very engaged. I actually got excited about logging on in the evening to learn! Everyone was hugely supportive and there was no rivalry, just mutual respect and sharing.

Past Learner Introduction to Management & Leadership in Health Services

Since completing this course, I have practiced and encouraged compassionate leadership and management in all aspects of my professional life, and I now feel confident in undertaking Master's level academic study and moving towards my career goals of becoming a specialist nurse.

Sarah Huggett Introduction to Management & Leadership in Health Services

As a senior professional in the NHS, accessing health intellect to this breadth and standard was a breath of fresh air. I felt invigorated and able to be clinically creative again.

Gillian Jack Introduction to Management & Leadership in Health Services

When the COVID-19 pandemic hit, my contract was cut. This course helped me to develop my skills in [my new role], making me confident and persuasive with my work. It enhanced my understanding of important theories, and improved my adaptability, creativity, innovation, and analytical skills.

Vanessa Lang Introduction to Management & Leadership in Health Services

Exhausted NHS staff joined the forums after 12+ hour shifts to reflect on and share their daily experiences. This experiential learning breathed new life into the course materials, and proved valuable in my writing of the course assessment.

Mark Cairney Introduction to Management & Leadership in Health Services

Before the pandemic, I actively led on researching and presenting new ideas at work, but I lost the confidence to do this. This course made me value my own learning and take time to consolidate my knowledge, and I now feel that my confidence has returned.

Past Learner Introduction to Management & Leadership in Health Services

In my current role, I am implementing a new intermediate model of care in my service, and this course has helped me to understand the intricacies involved with this, as well as how to overcome the challenges of multi-agency working and health policy.

Imran Hafeez Introduction to Management & Leadership in Health Services

This course challenged my thinking and developed my confidence in both my personal and professional life. It provided me with more belief in myself and my ideas and confirmed the importance of exploring different viewpoints and collaboration.

Tracey Leete Introduction to Management & Leadership in Health Services

This course provided me with life-changing insight and understanding of the impact COVID-19 had on health services and professionals at a strategic, operational and practice level.

Mark Cairney Introduction to Management & Leadership in Health Services

Credible teaching team, with varied and interesting course material. A good opportunity to learn from others' experience.

Catherine Ward Introduction to Management & Leadership in Health Services


Introduction to Management & Leadership in Health Services Microcredential

Duration: 10 weeks
Credits: 10 Academic Credits (PG)
Delivery: All course content is delivered on Moodle, our virtual learning platform. You will converse with the tutors and fellow students in online forums.
Timetable: Fully online and flexible, with no scheduled classes to attend.
Funding: You are eligible for a fully funded place on this course if you are Scottish-domiciled and/or work for an organisation based in Scotland.
College: College of Medical, Veterinary & Life Sciences
School: College of Medical, Veterinary & Life Sciences Graduate School

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Navigating the intricacies of health services can be a daunting task, particularly when resources are limited and competing needs and demands must be balanced. In order to provide safe, high-quality care, Scottish Government reports have identified a need for health and social care professionals to enhance their leadership and management capabilities. This course offers a unique opportunity for those in the healthcare field to develop their understanding of management and leadership theories, and to hone their skills to excel in a career in health service management. Throughout this course, learners will gain the necessary tools to be adaptable, creative, innovative and analytical, enabling them to stay ahead of the curve in an ever-evolving healthcare landscape.

Why this course

Upon completion of this course, you will be able to:

  • Assess the role of management and leadership in UK health services;
  • Evaluate the organisation and delivery of health care services, including interorganisational issues;
  • Critically appraise the principles underlying the development of health services and health service policy;
  • Evaluate and apply the principles of quality assurance, clinical governance, and risk management in health services.

Course structure

This course is designed to equip learners with the skills to critically assess the role of management and leadership in health services. It will cover the following topics:

Week 1: Introduction to UK Health Systems & Course Overview

Week 2: Human Elements of Healthcare Management

Week 3: The Nature of Health Care Managment

Week 4: Governance & Accountability

Week 5: Data Usage & Reliability

Week 6: Introduction to Systems Approaches

Week 7: Understanding Policy Making

Week 8: Managing Change

Week 9: Healthcare Economics

Week 10: Consolidation of Learning



  • Weekly Quiz (optional)

Learners will take a formative quiz each week to consolidate their understanding of the course content.

  • Summative Assessments (100%) (optional)
  1. Learners will produce a 500-word bulletin on a relevant topic. Due in Week 6.
  2. Learners will produce a 1,500-word essay. Due in Week 11.

Learners who choose to submit these assessments will be awarded 10 Academic Credits towards a relevant Master’s degree at the University of Glasgow.


Meet The Team

This course is designed and delivered by Sue Campbell.

Sue is a Lecturer in the School of Medicine at the University of Glasgow, teaching on Health Service Management, Public Health and Global health programmes. Sue has 18 years of work experience in public health in Sub-Saharan Africa.


Course alteration or discontinuation
The University of Glasgow endeavours to run all courses as advertised. In exceptional circumstances, however, the University may withdraw or alter a course. For more information, please see: Student contract.

Career prospects

Completion of this course grants potential for:

  • Further academic study
  • Promotion
  • Increased earning potential
  • New career path

Entry requirements

It is suggested that learners on this course are educated to at least Undergraduate level and have an IELTS equivalent of 6.5. Learners will not be asked to prove their academic or professional history.